Why was my withdrawal rejected?

Edited

There may be several reasons for cancellation:

  • Only payment means and bank accounts in the Easybet account holder’s name may be used for withdrawals.

  • The payout of Promo funds and marketing bonuses are subject to the terms and conditions of the promotion.

  • If you request the withdrawal of the amounts you paid into your account instead of using them to participate in our broad line-up of services, Easybet is entitled to cancel such requests instead of paying out the money as requested.

  • In the case of credit card payments, Easybet reserves the right to demand a copy of the credit card for examination in certain cases.

  • Withdrawals cannot be performed until your account is fully FICA’d. Please provide us with an ID, bank statement and proof of address not older than 3 months, in order to fully verify your account.

  • You have not played through the full value of your deposit.

  • Free Spins or Free Flights winnings of R99 or more: you must have deposited and wagered at least R99 in real money in the last 7 days.

  • Free Spins or Free Flights winnings under R99: you must have deposited at least the amount you won in the last 7 days.

  • Sign Up Bonus winnings: you must deposit at least R99 and place R99 in real-money bets at odds of 2.0 or higher. See the terms: easybet.co.za/page/r50-sign-up-bonus

  • Your withdrawal request was rejected because the BANK DETAILS provided could not be verified.

  • If you moved bonus winnings to your Main wallet, your first withdrawal must go to your bank account.

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