Deposits
6.1. Once the betting account has been established in the name of the Customer, the Customer may deposit funds into the betting account by –
Logging into to his/her account, using the account number and secure password (created and confirmed by the client as part of the registration process);
Selecting the “Deposit” function;
Selecting the manner in which the deposit is to be made, whether by way of –
Credit or Debit Card;
Electronic Funds Transfer (EFT);
Payment Vouchers;
Subject to Clause 6.2 below, by way of Direct Bank Transfer into any of the banking accounts operated by Easybet, as detailed on the website, and/or
3rd Party e-wallet methods
Such other/further deposit and/or account replenishment methods as may be made available to the Customer by Easybet from time to time,
and in the case of deposits made by the methods referred to 6.1.3 above, by populating the fields with the requested identifying information in relation to the account from which the deposit is to be made.
6.2. In the event that a Customer elects to make use of the Direct Bank Transfer option –
A minimum deposit value of R20.00 shall apply; provided that should a Customer make a deposit of less than R20.00 into any such banking accounts, the Customer may be required to make an additional deposit to make up the difference in the value of the deposit before the Customer’s betting account is credited with the full value of the deposited funds;
The processing time for any such transfer may be 2 – 3 business days;
Cash deposits will be accepted at the sole discretion of Easybet, in which event
Easybet may, in its sole discretion, charge a portion or the full value of the bank charge and will credit the Customer’s betting account with the full value of the deposit after deduction of any bank charges so recovered from the Customer, and
6.2.1. A minimum cash deposit value of R100.00 shall apply. If the Customer wishes to query a transaction, the Customer may reach out to the Easybet customer care channels (help@easybet.co.za) and may be required to transmit proof of payment to such email address, which must reflect –
The date of the payment;
The amount deposited;
The reference number used, and
The account number of the betting account into which the deposit was made.
6.3. In the case of deposits made by way of payment vouchers –
Unless otherwise permitted by Easybet for good cause, the total amount of the payment voucher must be played through in full, and no winnings can be withdrawn from the betting account until this has occurred, and
No payment voucher may be redeemed, refunded or otherwise exchanged for cash at any time.
6.4. If deposits are made into a Customer’s account using the methods contemplated in Clause 6.1.3 above, and it is identified that the names of the account holder or cardholder do not match the names of the Customer, the monies purported to have been deposited will be rerouted to the bank, and Easybet will suspend the betting account. In such an event, Easybet will request the Customer to provide confirmation of bank account and documentary proof of identification, and based on the information obtained from the Customer, will determine whether the betting account may be reactivated. If no confirmation of bank account is received from the Customer in response to such a request by Easybet, Easybet will terminate the betting account.
6.5. The Customer acknowledges and agrees that the deposit referred to in Clause 6.1 will be held and applied as security for the discharge by the Customer of any amount which may become owing by the Customer to Easybet.
6.6. The Customer shall under no circumstances place a bet or attempt to place any bet the amount of which, calculated together with any other bets then outstanding, exceeds the Customer’s available credit balance with Easybet, being the net amount on deposit with Easybet (after all adjustments in respect of taxes, winnings and losses up to the time of placing of the bet). It shall be the Customer’s responsibility before placing a bet to determine whether his/her available credit balance will be exceeded by placing a bet.
6.7. If, owing to a system malfunction or for any other reason, Easybet accepts a bet in the circumstances referred to in Clause 6.6, it shall be entitled at its election either prior to, during or after the outcome of the event or contingency upon which the bet was placed, to honour the bet or to refund the Customer’s stake in respect of the bet without regard to any winnings thereon. Alternatively, Easybet may restrict the size of any stake without notification to the Customer, to ensure that the available credit balance is not exceeded.
6.8. Acceptance by Easybet of a bet over the available credit balance shall not constitute a waiver of its rights –
to collect from the Customer all amounts (including losses) arising from any such bet, or
to enforce the appropriate limits at any later time.
6.9. Easybet shall debit the Customer’s betting account in respect of bets accepted by Easybet on an ongoing basis.
6.10. Credit card deposits may only be made by the cardholder whose name is displayed on the credit card, which must match the name in which the Easybet betting account is held.
6.11. The Customer shall be entitled to replenish any deposit referred to in Clause 6.1 at any time.
6.12. No interest shall accrue in respect of any monies held in a betting account.
6.13. No credit may be offered by Easybet to any Customer.