Bonus bets and Bonus rounds
26.1. Customers' Promo Cash wallet stakes are strictly NOT included in any returns or payouts.
26.2. Promo Cash cannot be exchanged for real account money. Once a customer uses their Promo Cash money, the stake value of the Promo Cash money is removed from their Promo Cash account, and if the bet is a winning bet, only the profit of the bet will be added to your betting account. For example: A customer uses R200 Promo Cash credit to bet on Liverpool to beat Chelsea at odds of 3/1. If Liverpool wins the match, R600 will be added to your real money betting account and the R200 stake bonus money will be deemed to be “used” and reduced to R0.
26.3. Promo Cash money is used strictly as a “Free Bet” and does not hold monetary value.
26.4. No withdrawals will be processed if a client has only wagered bonus funds and not real deposited funds. In cases where free bonus credit has been given to customers or a FICA bonus, the customer will have to wager the stipulated amount (as per the promotions T&Cs) in deposited funds and bonus funds at odds stipulated or higher to make a withdrawal.
26.5. Where the payment of a bonus under the terms of any promotion is dependent on you making a deposit into your cash balance, and you withdraw all or part of the deposit before the bonus is paid into your bonus balance, you will forfeit the bonus in question and any winnings won using the bonus.
26.6. Where the term of the offer or promotion is breached or there is any evidence of a series of bets placed by a customer or group of customers, due to a deposit bonus, enhanced payments, free bets, bonus bets or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, Easybet reserves the right to reclaim the bonus element of such offers and in their absolute discretion either settle bets at the correct odds, void the bonus bets or void any bet funded by the deposit bonus. In addition, Easybet reserves the right to levy an administration charge on the customer up to the value of the deposit bonus, bonus bet or additional payment to cover administrative costs. We further reserve the right to ask any customer to provide sufficient documentation for us to be satisfied in our absolute discretion as to the customer's identity prior to us crediting any bonus, free bet or offer to their account.
26.7. All Easybet offers are intended for recreational players and Easybet may in its sole discretion limit the eligibility of customers to participate in all or part of any promotion. Easybet reserves the right to amend, cancel, reclaim or refuse any promotion at its own discretion.
26.8. All customer offers are limited to one per person, family, household address, email address, telephone number, same payment account number (e.g. debit or credit card, PayU, etc), IP address and shared computer, e.g. public library or workplace.
26.9. We reserve the right to withdraw the availability of any offer or all offers to any customer or group of customers.
26.10. Withdrawal Terms and Conditions apply. If you make a withdrawal, any existing bonus balance in your bonus account will be forfeited and your bonus balance will go to 0.
26.11. The maximum winnings from a Bonus Wallet, a Bonus Spin or a Bonus Scratch Card is R1 000. Any amount exceeding R1,000 will be removed from your account. For example, should you win R25,000 from your bonus wallet, you will only be eligible for a maximum of R1,000. The remaining R24,000 will be forfeited and subsequently deducted from your balance.
26.12 To withdraw winnings of R99 or more from Free Spins, including those obtained during in-game Free Spins, you must have deposited and wagered at least R99 in real money within the past seven days for your withdrawal to be approved.
26.13 If you are attempting to withdraw an amount less than R99 that you've won from Free Spins, you will need to have deposited an amount equal to or greater than your Free Spins winnings within the last seven days for your withdrawal to be approved.