My deposit is not reflecting. What should I do?

Edited

Card, Instant EFT and voucher deposits normally reflect immediately.

If your deposit hasn't reflected, contact us on live chat or email help@easybet.co.za with your proof of payment. It must show:

  • The date of the payment

  • The amount

  • The reference you used

  • Your Easybet user ID

Please note: deposits must come from a card or bank account in your own name, and voucher deposits (1Voucher, OTT, Blu Voucher and Easyload) can't be refunded.

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